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Terms & Conditions

Terapia Nepantla, PLLC
Owned & Operated by Marta Aguilar, LMFT (CA LMFT #108963, WA LF61012010)
Website: terapianepantla.com
Last Updated: 12/1/2025

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1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree, please discontinue use of the site.

This website is intended for informational and educational purposes and is not a substitute for professional mental-health treatment, diagnosis, or legal advice.

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2. No Clinical or Emergency Services
2.1 Not a Substitute for Therapy

Use of this website does not establish a therapist–client relationship with Marta Aguilar, LMFT, or Terapia Nepantla, PLLC.

2.2 No Emergency Services

This website cannot be used to obtain crisis support.
If you are experiencing an emergency, call 988, 911, or your local emergency services immediately.

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3. Informational Use Only

All content—including articles, blog posts, videos, downloadable materials, and general information—is offered for educational purposes only.
Information may not reflect the latest clinical research, licensing guidelines, or scope of practice in your state.

Use of the site does not guarantee any specific clinical outcome.

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4. Eligibility & Jurisdiction

Terapia Nepantla, PLLC provides psychotherapy only to clients located in the states in which the clinician is licensed (currently California and Washington).

This website may be accessed internationally, but services advertised are limited by state licensure laws.

Nothing on this site constitutes solicitation of clients outside the clinician’s licensed jurisdictions.

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5. Intellectual Property

All content on this website is the property of Terapia Nepantla, PLLC unless otherwise noted. This includes:

  • Text, graphics, logos

  • Artwork, photographs

  • Digital downloads, worksheets, courses

  • Branding and design elements

You may not reproduce, distribute, modify, or republish any material without written permission.

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6. Use of Digital Products & CEU Materials

Any paid or free digital products, CEU courses, guides, or worksheets provided through this website are for personal, non-commercial use only unless otherwise stated.

You may not:

  • Share files publicly

  • Upload them to other websites

  • Resell or redistribute content

  • Claim the content as your own

Unauthorized distribution may result in legal action.

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7. External Links & Third-Party Services

This site may include links to third-party websites (e.g., blogs, CEU platforms, scheduling software, Headway, Alma, SimplePractice, social media).

Terapia Nepantla, PLLC is not responsible for the content, privacy practices, accuracy, or services provided by third-party sites.

You assume all risk when visiting external links.

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8. No Warranty

This website is provided “as is” without warranties of any kind, including:

  • Accuracy of information

  • Availability

  • Security

  • Fitness for a particular purpose

While we strive to keep information up-to-date, we make no guarantees about completeness or accuracy.

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9. Limitation of Liability

To the fullest extent permitted by law, Terapia Nepantla, PLLC and its owner are not liable for:

  • Any damages arising from use of the website

  • Reliance on website content

  • Loss of data

  • Third-party service failures

  • Unauthorized access to your information

Your use of the website is at your own risk.

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10. Privacy & Confidentiality

Your use of this site is subject to the Privacy Policy, which explains how information may be collected, used, and protected.

Please note that communication through:

  • Email

  • Contact forms

  • Scheduling links

  • Social media

is not guaranteed to be confidential or HIPAA-secure.

Do not send sensitive personal or clinical information through non-secure channels.

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11. Telehealth Policies

If you become a therapy client, telehealth services are governed by:

  • State licensing laws

  • Informed consent forms

  • HIPAA compliance requirements

The Terms on this website do not replace your clinical informed consent documents.

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12. Cancellation, Scheduling, and Fees

All scheduling, cancellations, and fees follow the policies outlined in the practice’s official Informed Consent & Practice Policies document provided to clients before beginning therapy.

Website statements do not supersede those contractual agreements.

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13. User Conduct

By using this website, you agree not to:

  • Use the site for unlawful purposes

  • Attempt to hack, disrupt, or introduce malware

  • Copy or misuse written or digital content

  • Engage in harassment through contact forms or email

Violations may lead to blocked access or legal action.

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14. Changes to Terms

Terapia Nepantla, PLLC reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated date.

Continued use of the website constitutes acceptance of the updated terms.

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15. Governing Law

These Terms are governed by the laws of the State of Washington, where Terapia Nepantla, PLLC is legally registered, regardless of the user’s location.

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16. Contact Information

For questions about these Terms & Conditions, please contact:

Terapia Nepantla, PLLC
Email: [insert email]
Website: terapianepantla.com

Privacy Policy

Terapia Nepantla, PLLC
Owned & Operated by Marta Aguilar, LMFT (CA LMFT #108963, WA LF61012010)
Website: terapianepantla.com
Last Updated: [Insert Date]

1. Purpose of This Privacy Policy

This Privacy Policy explains how Terapia Nepantla, PLLC (“we,” “us,” “our”) collects, uses, protects, and discloses information obtained through this website.
This applies to website visitors, prospective clients, current clients using the site, and individuals interacting with digital products or email newsletters.

This Privacy Policy does not replace HIPAA Notice of Privacy Practices, which is provided to clients who begin therapy.

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2. No Therapist–Client Relationship Created by Website Use

Using this website, sending messages through the contact form, subscribing to newsletters, or accessing any materials does not create a therapist–client relationship.

Confidentiality under state law and HIPAA only applies once a formal therapy relationship begins and required forms are signed.

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3. Information We Collect
3.1 Information You Provide Voluntarily

You may choose to provide personal information through:

  • Website contact forms

  • Newsletter subscriptions

  • Scheduling links

  • CEU or digital product purchases

  • Email communication

  • Survey or feedback forms

This may include:

  • Name

  • Email address

  • Phone number

  • General inquiry content

  • Payment information (processed by secure third-party services)

  • State of residence (for clinical eligibility)

Please do not send sensitive clinical or emergency information through the website or email, as these channels are not guaranteed to be HIPAA-secure.

3.2 Information Collected Automatically

When using the website, certain non-identifying data may be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Referring website

  • Basic analytics data

  • Cookie and tracking data (e.g., through Wix or Google Analytics, if enabled)

This information helps improve the website’s performance and user experience.

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4. How Information Is Used

We may use your information to:

  • Respond to inquiries

  • Provide requested resources

  • Schedule consultations or appointments

  • Process CEU purchases, digital downloads, or payments

  • Send newsletters or updates (only if you opt in)

  • Improve website functionality

  • Maintain security and prevent spam

  • Comply with legal or ethical obligations

We do not sell personal information.

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5. HIPAA & Client Confidentiality

If you become a therapy client, all protected health information (PHI) is governed by:

  • HIPAA

  • State confidentiality laws

  • Telehealth regulations

  • The practice’s Notice of Privacy Practices

  • Signed informed-consent forms

This website’s privacy policy does not replace your clinical HIPAA documents.

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6. Third-Party Services

We may use third-party platforms that have their own privacy policies. These may include:

  • Wix (website hosting)

  • Online scheduling platforms

  • Encrypted telehealth platforms

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing tools (e.g., MailerLite, Wix Email)

  • CEU hosting platforms

  • Cloud storage providers

We do not control third-party policies and encourage you to review them.

Third-party services are selected with reasonable attention to privacy and security, but no system can guarantee 100% protection.

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7. Cookies & Tracking Technologies

This website may use cookies and tracking tools to:

  • Analyze site traffic

  • Improve site functionality

  • Monitor user experience

  • Support security systems

You may disable cookies through your browser settings.

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8. Data Retention

We retain personal information only as long as necessary for:

  • Website operations

  • Legal or professional obligations

  • Client record-keeping requirements (if applicable)

  • CEU purchase records (for certificate access and auditing)

If you request deletion of non-clinical website data, we will comply unless retention is required by law.

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9. Information Sharing

We do not share or sell your information.
Information may be disclosed only:

  • To comply with law, court order, or legal process

  • To prevent or address fraud, abuse, spam, or security threats

  • To enforce website terms

  • To provide services via trusted HIPAA-compliant partners (for clients)

We do not disclose PHI without your consent unless required by law.

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10. Security Measures

We take reasonable steps to safeguard information, including:

  • SSL encryption

  • Password-protected systems

  • Secure third-party platforms

  • Email encryption when possible

  • Limiting access to authorized personnel

However, electronic communication cannot be guaranteed 100% secure.

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11. Your Rights

You may request that we:

  • Update your contact information

  • Delete your website-related personal data (when legally permissible)

  • Unsubscribe you from newsletters

  • Review or correct non-clinical information

Clients receiving therapy have additional rights under HIPAA, outlined in the Notice of Privacy Practices, not this document.

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12. Email, Contact Forms, and Risks

Email and website messages:

  • May pass through third-party servers

  • May not be encrypted

  • Should not include sensitive clinical information

  • Are not appropriate for emergencies

Submitting medical or psychological details via non-secure channels is discouraged.

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13. Children’s Privacy

This website is not intended for individuals under age 13.
We do not knowingly collect information from minors without parental consent.

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14. Changes to This Privacy Policy

This policy may be updated occasionally.
The “Last Updated” date at the top of this page reflects the most recent version.

Continued use of the website indicates acceptance of any changes.

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15. Contact Information

For privacy-related questions, contact:

Terapia Nepantla, PLLC
Email: [insert email]
Website: terapianepantla.com

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